Refund Policy
Last updated: 2026-02-14
1. Refunds for monthly plans
Monthly plans are generally not prorated or refunded. If you cancel before the next renewal, cancellation takes effect from the next billing date.
2. Duplicate or erroneous charges
If a duplicate charge or clear billing error is confirmed, we will issue a refund or billing adjustment after reviewing the details.
3. Refund request contact
For refund-related inquiries, please contact:
support@stratum-flow.com