DPA / Contract
Last updated: 2026-04-07
Stratum Flow supports business onboarding and procurement reviews through an individual contact process for DPAs, service agreements, NDAs, and security questionnaires. Documents are not currently self-serve downloads; we provide the appropriate guidance based on your planned rollout.
1. What we can currently support
- DPA or service agreement discussions
- NDA discussions
- Security questionnaire responses
- Basic information for vendor registration and procurement review
2. Information to share when contacting us
- Contracting entity, billing information, and contact email
- Planned plan, expected number of users, and desired start date
- Required document types such as DPA, NDA, purchase order, or quote
- Internal review deadline and approval flow
- Security questionnaire or procurement form, if applicable
3. Response targets
- Initial response target: within 3 business days
- Standard contract review: initial response within 5 business days
- Review of customer paper: timing depends on document length and scope
Formal SLA terms, audit requests, and custom operational terms are handled through theBusiness / Procurementprocess.
4. References
Start a contract discussion
Share your rollout timing, required documents, and whether you have customer paper so we can route the request properly.
Open contact form