Commercial Disclosure

Service name

Stratum Flow

Seller / operator

Stratum Flow LLC

Japan corporate number

5140003023574

Responsible representative

Soki Iwatani, Representative Member

Address

PALAIS Tachibana Ensoleille 607, 1-29-27 Mizudocho, Amagasaki-shi, Hyogo 661-0026, Japan

Phone number

Disclosed without delay upon request under applicable law.

Email

support@stratum-flow.com

Sales price

Displayed on each pricing plan page. Tax treatment follows the displayed price.

Additional fees

Internet access fees, data communication fees, and other customer-side costs.

Payment method

Credit card via Stripe

Payment timing

Charged at initial subscription and at each renewal.

Service availability

Available immediately after payment is completed.

Cancellation

Subscriptions can be cancelled by the prescribed method before the next renewal date. Billing stops from the next renewal cycle.

Returns / refunds

As a digital service, refunds are generally not provided. Erroneous billing is handled individually.